Legal Information
Terms & Conditions
These Terms & Conditions govern your use of this website and your visit to Eatery Kakadu. Please read them carefully before accessing the venue or using any of our services.
Effective date: 19 September 2026
Introduction & Acceptance
Acceptance of Terms
By accessing this website or entering Eatery Kakadu, you agree to be bound by these Terms & Conditions. These terms apply to all visitors, customers, and players, and they form a binding agreement between you and the operator of the venue.
If you do not agree to these terms, you must not use this website or enter the venue. We may update these terms at any time, and continued use of the website or venue after changes are posted constitutes acceptance of the revised terms.
Definitions
- Venue refers to Eatery Kakadu, located at 12 Pirrama Road, Pyrmont NSW 2009, Sydney, Australia.
- Casino Floor refers to the designated gaming area within the venue.
- Guest or you refers to any person accessing the website or entering the venue.
- We, us, or our refers to the operator of Eatery Kakadu.
Eligibility & Age Requirements
Age Restriction
You must be 21 years of age or older to enter the Casino Floor or participate in any gaming activity. The Smokehouse & Bar area may allow entry to persons under 21, but they must be accompanied by a parent or legal guardian and are strictly prohibited from the Casino Floor.
Identification & Verification
All guests entering the Casino Floor must present valid government-issued photo identification upon request. Acceptable forms include an Australian driver's licence, passport, or NSW Photo Card.
- We may scan or record identification details for security and regulatory compliance.
- Failure to provide satisfactory proof of age will result in denial of entry.
- We reserve the right to refuse entry to anyone unable to provide valid identification.
Bookings, Cancellations & Payments
Table Bookings
Table bookings for the Smokehouse & Bar can be made online, by phone, or in person. Bookings are subject to availability and confirmation by our staff. A credit card may be required to secure bookings for groups of 8 or more.
Special requests, including dietary requirements and seating preferences, must be communicated at the time of booking and are not guaranteed. To make a booking, call +61 413 784 290 or email [email protected].
Cancellation Policy
- Cancellations must be made at least 24 hours prior to the booking time to avoid a fee.
- Late cancellations or no-shows may incur a charge of $50 per person for groups.
- For casino entry registrations, cancellation is not required, but we encourage notification to free up space.
- We reserve the right to cancel bookings due to unforeseen circumstances; in such cases, no fee will be charged.
Payment Terms
Payment for food and beverages is due at the time of service unless otherwise agreed. We accept cash, EFTPOS, and major credit cards including Visa, Mastercard, and American Express. A surcharge may apply for credit card payments.
Casino entry is free; however, gaming chips and credits must be purchased separately and are non-refundable.
Casino Floor Rules & Conduct
General Conduct
- Guests must behave respectfully and follow all instructions from staff while on the Casino Floor.
- Abusive, disruptive, or intoxicated behaviour will result in removal from the venue.
- Cheating, collusion, or use of electronic devices to gain an unfair advantage is strictly prohibited and may result in legal action.
- Smoking is only permitted in designated outdoor areas.
Dress Code
A smart casual dress code applies to the Casino Floor. No singlets, thongs, or offensive clothing. Enclosed footwear is required. Management reserves the right to refuse entry based on dress code.
Game Rules
All games are conducted according to the house rules displayed at each table or machine. Decisions of the pit boss or floor manager are final. Minimum and maximum bets are posted at each table. By participating, you agree to abide by these rules.
Responsible Gambling & Self-Exclusion
Need Support?
Gambling Help Online: 1800 858 858
Website: gamblinghelponline.org.au
Responsible Gambling Policy
Eatery Kakadu is committed to responsible gambling and provides resources to help guests gamble safely. We encourage guests to set limits on time and money spent gambling. Staff are trained to recognise signs of problem gambling and may intervene.
Self-Exclusion
You may request self-exclusion from the Casino Floor at any time. Self-exclusion can be arranged by speaking with a manager or contacting us via phone or email.
- Once self-excluded, you will be prohibited from entering the Casino Floor for the specified period.
- We will take reasonable steps to enforce self-exclusion but cannot guarantee detection.
- Contact us at +61 413 784 290 or [email protected] to arrange self-exclusion.
Liability & Disclaimers
Limitation of Liability
To the maximum extent permitted by law, Eatery Kakadu is not liable for any loss or damage arising from your use of the website or venue. This includes indirect, incidental, or consequential damages.
We are not liable for personal injury or property damage except where caused by our gross negligence. Gambling involves risk; you are responsible for your own decisions.
Website Disclaimer
The website is provided "as is" without warranties of any kind. We do not guarantee the accuracy or completeness of information on the website. We may modify or discontinue any part of the website without notice. Links to third-party websites are provided for convenience and do not imply endorsement.
Intellectual Property
Ownership of Content
All content on this website, including text, graphics, logos, and images, is the property of Eatery Kakadu or its licensors. You may not reproduce, distribute, or create derivative works without prior written consent.
The venue name and logo are trademarks and may not be used without permission. Unauthorised use may result in legal action.
Governing Law & Jurisdiction
Governing Law
These Terms & Conditions are governed by the laws of New South Wales, Australia. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts of New South Wales.
If any provision is found invalid, the remaining provisions remain in effect.
Contact & Updates
Contact Us
If you have any questions about these Terms & Conditions, please contact us:
- Phone: +61 413 784 290
- Email: [email protected]
- Address: 12 Pirrama Road, Pyrmont NSW 2009, Sydney, Australia
Effective Date
These Terms & Conditions are effective as of 19 September 2026. We may update these terms from time to time; the latest version will always be posted on this page.